Holly Peck · Customer Success @ ClickUp
Suzi brings with her a warm, gentle approach to helping others understand a complex software platform. Her ability to ask questions and understand what customers are looking for, as well as help guide them towards solutions that solve their business problems elevates the entire team. Her connections with customers have led to an incredibly high customer satisfaction rating.
Suzi's dedication to constantly up-leveling her understanding of a complex software platform, developing and creating processes that help the entire team, as well as an incredible ability to celebrate her wins, as well as the team's wins, makes her a bright light on any team!
Leo Freitas - Customer Operations @ Tropic
Suzi is an asset to any team that she is on. She is dependable and adaptable. She excels in active listening and is highly attuned with emotional intelligence. She has the ability to master new technology in a short amount of time! She is such a great team player and I am fortunate for having crossed paths with her! Her ability to connect with customers and make them feel heard is not a skill most possess. She can help build new processes and is always willing to share feedback when things don't seem right. All-around all-star!
Kelly Hartigan Bucher · Design Program Manager @ Meta
Working with Suzi has been truly transformational to not only my career, but my life as well. When we first began our sessions I was at a crossroads professionally, knowing that I deeply desired a change but blocked as to where to start. Fast fwd through 6 months of working with her and I am now in my dream role, and it is tough to imagine how I would have gotten here without her guidance.
Her approach is warm, relatable and practical. I appreciate how deep she goes into each and every situation we discuss and how willing she is to tailor her solutions to my specific needs. She has an incredibly diverse toolkit and no matter the need, I am confident she would add value to every one of her clients lives.